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Last Updated: 6/1/2021

To all of our valued clients,

More than a year into the COVID-19 Pandemic, society is starting to move closer to “normal” thanks to nationwide vaccination efforts. Still, we will continue to take COVID-19 very seriously at Badger Brothers Moving and follow all CDC guidelines during this transition to pre-pandemic life and activities.

 

Governor Evers will lift the Mask Mandate and COVID-19 restrictions on 6/2/2021. Accordingly, we’re updating our policies and procedures to reflect current government orders and CDC guidelines.

The health and safety of our clients, staff, and community is always our top priority. Please rest assured that as the situation around COVID-19 evolves, we are closely monitoring and preparing for any outcomes that may arise from it. Moving and relocation services have been deemed “essential services” throughout the pandemic in Wisconsin. Government and health officials are calling upon companies like ours to continue to operate during these difficult times, and we are answering that call by continuing to provide our services with utmost care and strict adherence to guidelines set forth by the CDC, WHO, PHMDC, and local government orders.

In the following paragraphs, we’ll discuss COVID-19 in more detail, what we’re doing to prepare for and mitigate the spread of this virus, and what you can do as a client to prepare for any possible disruptions to the service that we provide.


 

How does COVID-19 spread?

Covid-19 spreads mostly from person to person through respiratory droplets produced when someone who is sick coughs or sneezes. It’s also possible that this virus can spread when someone touches a contaminated surface and then touches their nose, eyes, or mouth. For more information on how COVID-19 spreads, please visit www.CDC.gov.

By practicing GREAT hygiene and following CDC guidelines, we can help mitigate the spread of this virus. These practices are the foundation of our plan moving forward. 
 

 

 

CDC Guidance for Vaccinated People
 

The CDC has updated its guidance based on vaccination status. You can read more about CDC guidance for fully vaccinated people here. According to the CDC, if you have been fully vaccinated:
 

  • You can resume activities that you did prior to the pandemic.
     

  • You can resume activities without wearing a mask or staying 6 feet apart, except where required by federal, state, local, tribal, or territorial laws, rules, and regulations, including local business and workplace guidance.
     

  • If you have been around someone who has COVID-19, you do not need to stay away from others or get tested unless you have symptoms.

     

 

CDC Guidance for Unvaccinated People
 

The CDC has updated its guidance based on vaccination status. You can read more about CDC guidance for unvaccinated people here. According to the CDC, if you have NOT been fully vaccinated against COVID-19, you should continue taking all precautions until you are fully vaccinated. This includes:
 

  • Wear a mask that covers your nose and mouth to help protect yourself and others.
     

  • Stay 6 feet apart from others who don’t live with you.
     

  • Get a COVID-19 vaccine when it is available to you.
     

  • Avoid crowds and poorly ventilated indoor spaces.
     

  • Wash your hands often with soap and water. Use hand sanitizer if soap and water aren’t available.

     

 

Right to Health Information Privacy.
 

We want to remind our staff and clients that health information is highly sensitive and private in nature. Furthermore, it is difficult to obtain, verify, and securely store this private information. For these reasons, we will not require proof of vaccination from any employees or clients. That is, we will not ask about, record, or store any health information relating to COVID-19 vaccination status for any employees or clients. Our employees have been directed on the sensitivity of this information and have been instructed that vaccination status should not be a topic of conversation at work or during a move. Instead, we will clearly articulate CDC guidelines to employees and clients with the simple expectation that employees and clients will follow them. If any of our clients are worried or uncertain of these changes, we will offer alternative solutions upon request such as having employees wear a mask regardless of vaccination status in those situations.
 

Following Policies of OTHER Businesses, Apartments, etc.


While the CDC has relaxed its guidelines around COVID-19 for vaccinated people, we will still comply with any and all policies set forth by other businesses, apartment buildings, and commercial properties, as these businesses still have the right to implement and enforce their own policies. If our employees are told to wear a mask in a public space while working as an employee of Badger Brothers Moving, they will comply. We will keep a box of disposable masks in every truck for use when needed.
 

 

Accommodating Customer Needs

 

While the CDC has relaxed its guidelines around COVID-19 for vaccinated people, we recognize that we must be patient and understanding with clients during these uncertain times. Some clients will be uncomfortable with these changes at first. If our employees are asked by a client to wear a mask while working as an employee of Badger Brothers Moving, they will respect the client’s wishes. We will keep a box of disposable masks in every truck for use when needed.
 

 

 

Badger Brothers Moving Policies & Procedures

Our employees are proactively following guidelines and advice set forth by the CDC, WHO, and other health organizations. This includes:

1.) We are encouraging our employees to get a COVID-19 vaccination.
 

 

2.) All employees are REQUIRED to stay at home and NOT come into work when sick or experiencing any symptoms of COVID-19.

 

3.) All employees must certify that they are NOT experiencing symptoms of COVID-19 after clocking-in and before beginning any work each day. 

4.) All employees must certify that they have NOT been in close contact anyone who has experienced symptoms or tested positive for COVID-19 after clocking-in and before beginning any work each day. 

5.) All employees must certify that they have NOT traveled to a location under a CDC Level 3 travel advisory in the past 14 days after clocking-in and before beginning any work each day. 

 

6.) All employees must record their temperatures and confirm they DO NOT have a fever (defined as 100.4+ degrees Fahrenheit) after clocking-in and before beginning any work each day. 

7.) Any employee who reports to work while experiencing symptoms of COVID-19 or with a fever of 100.4+ degrees Fahrenheit will be sent home. The employee will be allowed to return to work after testing negative for COVID-19 or if a doctor confirms the cause of the employee’s fever or other symptoms is not COVID-19 and releases the employee to return to work in writing.

 

8.) In accordance with current CDC guidelines, employees who have been vaccinated against COVID-19 will no longer need to practice physical distancing or wear a mask unless otherwise instructed by a client or place of business.

 

9.) Any employees who have NOT been vaccinated will be required to practice Physical Distancing at work to any extent possible. 

 

This includes:

​​

  • When interacting with anyone, including clients and co-workers, such employees are required to maintain at least 6 feet of distance to any extent possible.
     

  • Such employees are not allowed to congregate in workrooms, conference rooms, storage rooms, or other areas where people socialize.
     

  • When working in apartments or office buildings, such employees will avoid interaction with other residents, strangers, or passersby. 

    • The only person such employees should interact with, to any extent possible, is the client.​
       

  • Such employees are not allowed to shake hands with clients, co-workers, or anyone else on the job.
     

  • Such employees are strongly encouraged to bring their own lunch to avoid the need to stop into a gas station, restaurant, or supermarket for lunch.
     

  • The good news is that, unlike other jobs, we’re fairly isolated compared to people working in large office environments or in public spaces/sectors. For the most part, our employees are only interacting with 1-2 families per day with 1 co-worker. This should make physical distancing very easy!


 

10.) Any employees who have NOT been vaccinated will be required to wear a cloth face mask whenever they are indoors.  Unvaccinated employees are also required to wear a face mask outdoors only when Physical Distancing is not possible.

Our movers have been provided with the proper face coverings in addition to other PPE, and have been educated on current CDC guidelines.  We expect any unvaccinated employees to wear face coverings at all times when inside your home or any other indoor spaces. Unvaccinated employees understand that they may only remove their masks temporarily when they are outdoors and can maintain at least 6 feet of distance from others. As you can imagine with the extreme heat and physical demands of the job, it can be quite difficult for our movers to wear a face mask at all times, especially when outdoors.  Accordingly, our employees have been instructed that if they need a break from the face covering while working indoors, they should go outside away from others, temporarily remove the mask for relief, and put the mask on again before coming back inside.

Special Note: We will also ask all clients who have NOT been vaccinated to wear a face mask while the movers are in their homes. If a client cannot wear a face mask during their move due to a medical condition, mental health condition, or disability preventing them from wearing a face covering, we have options to help accommodate their move.  Please contact our office for more information.

11.) All employees are required to practice EXCELLENT hygiene on-the-job.

 

This includes:

 

  • Avoiding close contact with people who are sick.
     

  • Washing their hands often with soap and water for at least 20 seconds. Hands must minimally be washed at the following times:

    • Before starting EVERY move.

    • After completing EVERY move.

    • Before touching their masks

    • After touching their masks.

    • After coughing or sneezing.

    • After using the restroom.

    • After touching any frequently touched objects or surfaces.

    • NOTE: If soap and water are not readily available, employees will use an alcohol-based hand sanitizer with at least 60% alcohol. 

 

  • Avoiding touching the eyes, nose, and mouth with unwashed hands.
     

  • Covering a cough or sneeze with a tissue. If no tissue is available, sneeze or cough into the elbow, not hands. 


 

12.) All employees are required to maintain a clean & safe work environment at all times.

 

This includes:

​​

  • Disinfecting all work spaces and equipment during and/or after EVERY move.
     

  • Sanitizing the inside of the truck (door handles, steering wheel, radio, dashboard, tablets, cell phones, etc.) during and/or after EVERY move.
     

  • Sanitizing all moving equipment, moving blankets, and the inside of the box of the truck during and/or after EVERY move.
     

  • Wiping down all surfaces in our office/conference rooms/shared work spaces throughout the day.

    • Managers will wipe down all office spaces at 9am, 1pm, and 5pm every day.

 

 

13.) All employees are strongly encouraged to follow COVID-19 precautions off-the-job as well.

This includes:

 

  • Following any and all applicable laws and orders regarding COVID-19.

 

  • Abiding by any and all recommendations by the CDC and public health officials.
     

 

 

What you can do as our Client.
 

We’re doing everything we can to ensure little or no disruption to the services we provide. At the same time, we’re asking all of our clients to do as much as they can to mitigate the spread of COVID-19 as well. This includes:
 

1.  Get a COVID-19 vaccine when it is available to you.

 

2.  Honest and responsible communication about developing health conditions. If you have been in close contact with someone who has been diagnosed with COVID-19, or if you are experiencing symptoms of COVID-19, PLEASE call our office immediately to discuss. We will likely need to cancel or reschedule your move.  Symptoms include cough, fever, shortness of breath, etc. We work with at-risk populations, including the elderly, quite often at Badger Brothers Moving.  Clients who are sick but don’t cancel their reservation are needlessly exposing other innocent people and families to this virus who may have an underlying health condition and are far more likely to become severely or critically ill. We understand that your move is important, and contracting COVID-19 right before the big move is no doubt bad timing. But at the end of the day, we have to put people, health, and lives first - even if it may cause you the inconvenience of having to delay your move, make other arrangements, or even move yourself. We have the right to refuse service to anybody, and the movers will likely leave if they arrive and you’re visibly ill.

 

3.  Practice excellent hygiene. If you have a move coming up, it is clearly important for you to stay healthy to avoid having to cancel or reschedule your reservation. You can achieve this with great hygiene, as described above. For more information on hygiene, please visit www.CDC.gov


 

4.  Practice physical distancing in the days/weeks/months leading up to your move if you have not been vaccinated. Again, it’s important for you to stay healthy to avoid having to cancel or reschedule your reservation. For more information on Physical Distancing, please visit www.CDC.gov


 

5.  Practice physical distancing during your move if you have not been vaccinated. You’ll of course be interacting with the movers in order to achieve a safe, efficient move. However, we do request that you physically distance as much as possible during your move if you have not been vaccinated. This means staying at least 6 feet away from the movers at all times. For more information on Physical Distancing, please visit www.CDC.gov


 

6.  Wear a cloth face covering during your move if you have not been vaccinated.  If you have a medical condition, mental health condition, or disability that prevents you from wearing a face covering, please contact our office prior to your move date for information on how we can still accommodate your move.  For more information on cloth face coverings, please visit www.CDC.gov.


 

7.  Flexibility. We’ve never had to cancel a move in the 10 years we’ve been in business. We have several processes in place to make sure that this never happens. However, we’re in new territory now during these unprecedented times. Please be flexible and understanding as we try to navigate this pandemic and the impact it may have on our business operations. If for any reason we need to cancel moves or cease operations, we’ll let you know as soon as possible. We do not foresee any disruptions to the services we provide at this time.

 

In Conclusion
 

We’re all concerned about the effects COVID-19 continues to have on our community. As you can see, we’re taking this very seriously at Badger Brothers Moving. We are doing our part to slow down the spread by being smart, mindful, responsible, and by taking the precautions noted above. While the situation around COVID-19 is certainly improving, there is still reason to have a heightened sense of caution, awareness, and hygiene. Remember, we’re all in this together. Our staff and our community are made up of amazing people, and there’s no challenge we can’t overcome when we work together. We look forward to making your move fun and easy during these otherwise difficult and uncertain times. Please don’t hesitate to reach out with any questions, comments, or concerns!
 

Thank you,

 

Eric & Adrian Lee

Badger Brothers Moving, LLC