Last Updated: 7/13/2020

To all of our valued clients,

We’re sure you’ve noticed that our community is taking COVID-19 very seriously, and so are we. We’ve put together a plan that will help to keep you, our employees, and our community healthy and safe while still providing outstanding moving services to our clients who, no doubt, still need to move!

The health and safety of our clients, staff, and community is always our top priority. Please rest assured that as the situation around COVID-19 evolves, we are closely monitoring and preparing for any and all outcomes that may arise from it. Moving and relocation services have been deemed “essential services” in states that have issued "safer at home" orders, including Wisconsin. Government and health officials are calling upon companies like ours to continue to operate during these difficult times, and we’re answering that call by continuing to provide our services with utmost care and strict adherence to guidelines set forth by the CDC, WHO, PHMDC, and local government orders.

In the following paragraphs, we’ll discuss COVID-19 in more detail, what we’re doing to prepare and mitigate the spread of this virus, and what you can do as a client to prepare for any possible disruptions to the service that we provide.

 

How does COVID-19 spread?

Covid-19 spreads mostly from person to person through respiratory droplets produced when someone who is sick coughs or sneezes. It’s also possible that this virus can spread when someone touches a contaminated surface and then touches their nose, eyes, or mouth. For more information on how COVID-19 spreads, please visit www.CDC.gov.

By practicing GREAT hygiene and social distancing, we can help mitigate the spread of this virus. These practices are the foundation of our plan moving forward. 

 

What are we doing?

Our employees are proactively following guidelines and advice set forth by the CDC, WHO, and other health organizations. This includes:

1.) All employees are REQUIRED to stay at home and NOT come into work when sick or experiencing any symptoms of COVID-19.

 

2.) All employees must certify that they are NOT experiencing symptoms of COVID-19 after clocking-in and before beginning any work each day. This information is documented and maintained as a private medical record.

 

3.) All employees must record their temperatures and confirm they DO NOT have a fever (defined as 100.4+ degrees Fahrenheit) after clocking-in and before beginning any work each day. This information is documented and maintained as a private medical record.

 

4.) Any employee who reports to work while experiencing symptoms of COVID-19 or with a fever of 100.4+ degrees Fahrenheit will be sent home. The employee will be allowed to return to work after testing negative for COVID-19 or if a doctor confirms the cause of the employee’s fever or other symptoms is not COVID-19 and releases the employee to return to work in writing.

 

5.) All employees are required to practice Physical Distancing at work to any extent possible. 

 

This includes:

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  • When interacting with anyone, including clients and co-workers, employees are required to maintain at least 6 feet of distance to any extent possible.

 

  • Employees are not allowed to congregate in workrooms, conference rooms, storage rooms, or other areas where people socialize.

 

  • When working in apartments or office buildings, employees will avoid interaction with other residents, strangers, or passersby. 

    • The only person employees should interact with, to any extent possible, is the client.

 

  • Employees are not allowed to shake hands with clients, co-workers, or anyone else on the job.

 

  • Employees are strongly encouraged to bring their own lunch to avoid the need to stop into a gas station, restaurant, or supermarket for lunch.
     

  • The good news is that, unlike other jobs, we’re fairly isolated compared to people working in large office environments or in public spaces/sectors. For the most part, our employees are only interacting with 1-2 families per day with 1 co-worker. This should make physical distancing very easy!

     

6.) In recognition of the newest Dane County Emergency Order #8, all employees and clients are required to wear a cloth face mask whenever they are indoors.  Our employees are also required to wear them outdoors only when Physical Distancing is not possible.

Our movers have been provided with the proper face coverings in addition to other PPE, and have been educated on the newest order.  Applying this order to our services, you can expect them to wear face coverings at all times when inside your home or other indoor spaces.  We will also need all clients of ours to wear a face-covering while our movers are in your home  Our movers also understand that they may only remove their masks temporarily when outdoors and can maintain at least 6 feet of distance from others. As you can imagine with the extreme heat and physical demands of the job, it can be quite difficult for our movers to be wearing a face mask at all times especially when outdoors.  This being the case, they have also been told that if they need a break from the face covering while working indoors, they should go outside away from others, temporarily remove the mask for relief, and put the mask on again before coming back inside.

Note: If clients cannot wear a face mask during their move due to a medical condition, mental health condition, or disability preventing them from wearing a face covering, we have options to help accommodate their move.  Please contact our office for more information.

7.) All employees are required to practice EXCELLENT hygiene on-the-job.

 

This includes:

 

  • Avoiding close contact with people who are sick.

 

  • Washing their hands often with soap and water for at least 20 seconds. Hands must minimally be washed at the following times:

    • Before starting EVERY move.

    • After completing EVERY move.

    • Before touching their masks

    • After touching their masks.

    • After coughing or sneezing.

    • After using the restroom.

    • After touching any frequently touched objects or surfaces.

    • NOTE: If soap and water are not readily available, employees will use an alcohol-based hand sanitizer with at least 60% alcohol. 

 

  • Avoiding touching the eyes, nose, and mouth with unwashed hands.

 

  • Covering a cough or sneeze with a tissue. If no tissue is available, sneeze or cough into the elbow, not hands. 


 

8.) All employees are required to maintain a clean & safe work environment at all times.

 

This includes:

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  • Disinfecting all work spaces and equipment during and/or after EVERY move.

 

  • Sanitizing the inside of the truck (door handles, steering wheel, radio, dashboard, tablets, cell phones, etc.) during and/or after EVERY move.

 

  • Sanitizing all moving equipment, moving blankets, and the inside of the box of the truck during and/or after EVERY move.

 

  • Wiping down all surfaces in our office/conference rooms/shared work spaces throughout the day.

    • Managers will wipe down all office spaces at 9am, 1pm, and 5pm every day.
       

 

9.) All employees are strongly encouraged to follow COVID-19 precautions off-the-job as well.

This includes:

 

  • Following any and all applicable laws and orders regarding COVID-19.

 

  • Abiding by any and all recommendations by the CDC and public health officials.
     

 

What you can do as our Client.
 

We’re doing everything we can to ensure little or no disruption to the services we provide. At the same time, we’re asking all of our clients to do as much as they can to mitigate the spread of COVID-19 as well. This includes:
 

  1. Honest and responsible communication about developing health conditions. If you have been in close contact with someone who has been diagnosed with COVID-19, or if you are experiencing symptoms of COVID-19, PLEASE call our office immediately to discuss. We will likely need to cancel or reschedule your move.  Symptoms include cough, fever, shortness of breath, etc. We work with at-risk populations, including the elderly, quite often at Badger Brothers Moving.  Clients who are sick but don’t cancel their reservation are needlessly exposing other innocent people and families to this virus who may have an underlying health condition and are far more likely to become severely or critically ill. We understand that your move is important, and contracting COVID-19 right before the big move is no doubt bad timing. But at the end of the day, we have to put people, health, and lives first - even if it may cause you the inconvenience of having to delay your move, make other arrangements, or even move yourself. We have the right to refuse service to anybody, and the movers will likely leave if they arrive and you’re visibly ill.
     

  2. Practice excellent hygiene. If you have a move coming up, it is clearly important for you to stay healthy to avoid having to cancel or reschedule your reservation. You can achieve this with great hygiene, as described above. For more information on hygiene, please visit www.CDC.gov
     

  3. Practice physical distancing in the days/weeks/months leading up to your move. This isn’t forever - it’s a short term sacrifice to reduce community spread and to ensure we can complete your move as scheduled. Again, it’s important for you to stay healthy to avoid having to cancel or reschedule your reservation. You can achieve this by practicing physical distancing, as described above until we’ve completed your move. For more information on Physical Distancing, please visit www.CDC.gov
     

  4. Practice physical distancing during your move. You’ll of course be interacting with the movers in order to achieve a safe, efficient move. However, we do request that you physically distance as much as possible during your move. This means staying at least 6 feet away from the movers at all times. For more information on Physical Distancing, please visit www.CDC.gov
     

  5. Wear a cloth face covering during your move. The CDC has recommended wearing a cloth face-covering in public to reduce asymptomatic spread.  As of July 13th, 2020 Public Health Madison & Dane County has issued Emergency Order #8 making face coverings mandatory for every individual, age five and older while in any enclosed building where people, except for members of the person's own household or living unit, could be present. For the safety of you and our movers, it is now required that you wear a cloth face mask for the duration of your move. If you have a medical condition, mental health condition, or disability that prevents you from wearing a face covering, please contact our office prior to your move date for information on how we can still accommodate your move.  For more information on cloth face coverings, please visit www.CDC.gov.
     

  6. Flexibility. We’ve never had to cancel a move in the 10 years we’ve been in business. We have several processes in place to make sure that this never happens. However, we’re in new territory now during these unprecedented times. Please be flexible and understanding as we try to navigate this pandemic and the impact it may have on our business operations. If for any reason we need to cancel moves or cease operations, we’ll let you know as soon as possible. We do not foresee any disruptions to the services we provide at this time.

     

In Conclusion
 

We’re all concerned about the effect COVID-19 may have on our community. As you can see, we’re taking this very seriously at Badger Brothers Moving. We are doing our part to slow down the spread by being smart, mindful, responsible, and by taking the precautions noted above. There is no reason to panic, but there is certainly reason to have a heightened sense of caution, awareness, and hygiene. Remember, we’re all in this together. Our staff and our community are made up of amazing people, and there’s no challenge we can’t overcome when we work together. We look forward to making your move fun and easy during these otherwise difficult and uncertain times. Please don’t hesitate to reach out with any questions, comments, or concerns!
 

Thank you,

 

Eric & Adrian Lee

Badger Brothers Moving, LLC

Hiring Movers in Madison WI?
Call Now: 1-608-720-1025
Get in Touch!

608-720-1025

313 W. Beltline Hwy

Madison, WI 53713

Monday:       8am - 5pm

Tuesday:       8am - 5pm

Wednesday: 8am - 5pm

Thursday:     8am - 5pm

Friday:           8am - 5pm

Saturday:      Office Closed*

Sunday:        Office Closed*

Press, B2B, & General Inquiries:

 

info@badgerbrothersmoving.com

Customer Service, Estimates, & Scheduling:

scheduling@badgerbrothersmoving.com

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*Though we do provide moving services 7 days per week, our office is closed on Saturdays and Sundays.

*Satisfaction is guaranteed - you'll love working with our clean-cut, professional Madison movers! Price Match Guarantee applies to any legitimate Madison moving company at our discretion. Click here for more information on our Price Match Guarantee.

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